Scopus İndeksli Yayınlar Koleksiyonu / Scopus Indexed Publications Collection
Permanent URI for this collectionhttps://hdl.handle.net/11147/7148
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Article Citation - WoS: 5Citation - Scopus: 7Public Personnel Management Process Capability Assessment(SAGE Publications, 2020) Gökalp, Ebru; Demirörs, Onur; Eren, P. ErhanPersonnel management plays a critical role in the success of public organizations. Our literature review shows that there is a lack of systematic guidance on how to improve Public Personnel Management Process (PPMP) quality. Software Process Improvement and Capability Determination (SPICE) is a process assessment framework that is successfully used by software organizations during the past two decades. The framework can also be used as a baseline to generate process capability models for different specific domains/sectors. We have utilized this approach for the government domain and we developed the process definition of PPMP. To observe the benefits and usability of the model, we have performed a multiple case study, including the assessments of three organizations' PPMP capability levels and the development of action plans for PPMP improvement. The findings show that the proposed approach is applicable for identifying the PPMP capability levels and is capable of providing a roadmap for moving to the next level.Article Citation - WoS: 28Citation - Scopus: 31Benchmarking the Knowledge Management Practices of Construction Firms(Vilnius Gediminas Technical University, 2012) Kale, Serdar; Karaman, Erkan A.Knowledge management is rapidly becoming a key organizational capability for creating competitive advantage in the construction industry. The emergence of knowledge management in this capacity poses enormous challenges to executives of construction firms. This paper proposes a model for benchmarking those knowledge management practices of AEC firms that can guide and assist construction business executives in meeting these challenges. The proposed model incorporates benchmarking and knowledge management concepts with importance-performance analysis (IPA) maps. It is a simple visual tool that can provide powerful diagnostic information to executives of AEC firms by evaluating their firm's knowledge management practices, identifying their firm's comparative advantages and disadvantages with regard to each knowledge management practice, and setting priorities for managerial actions related to knowledge management practices that need improvement. A real-world case study is presented to illustrate the implementation and utility of the proposed model.Article Citation - WoS: 13Citation - Scopus: 25A Diagnostic Model for Assessing the Knowledge Management Practices of Construction Firms(Korean Society of Civil Engineers, 2012) Kale, Serdar; Karaman, Erkan A.Knowledge management is rapidly becoming a key organizational capability for creating competitive advantage in the construction industry. The emergence of knowledge management as a key organizational capability for creating competitive advantage poses enormous challenges to executives of construction firms. This paper proposes a model for benchmarking the knowledge management practices of construction firms that can guide and assist construction business executives to meet these challenges. The proposed model incorporates benchmarking and knowledge management concepts with Importance-Performance Analysis (IPA) and Comparative Performance Analysis (CPA) maps. The IPA and CPA maps are visual management tools that have been commonly used for continuous improvements in processes and the performance of firms. Yet they have not been used in the construction management literature or for evaluating the knowledge management practices. The proposed model can be used by construction firms as an internal performance measurement tool to evaluate their knowledge management practices. It can provide powerful diagnostic information to construction business executives of construction firms in order to evaluate their firm's knowledge management practices, identify their firm's comparative advantages and disadvantages with regard to each knowledge management practice, and set priorities for managerial actions related to knowledge management practices that need improvement. A real-world case study was conducted by administering a survey to 105 construction firms operating in Turkey and is presented to illustrate the implementation and utility of the proposed model.