Architecture / Mimarlık
Permanent URI for this collectionhttps://hdl.handle.net/11147/24
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Article Citation - WoS: 28Citation - Scopus: 31Benchmarking the Knowledge Management Practices of Construction Firms(Vilnius Gediminas Technical University, 2012) Kale, Serdar; Karaman, Erkan A.Knowledge management is rapidly becoming a key organizational capability for creating competitive advantage in the construction industry. The emergence of knowledge management in this capacity poses enormous challenges to executives of construction firms. This paper proposes a model for benchmarking those knowledge management practices of AEC firms that can guide and assist construction business executives in meeting these challenges. The proposed model incorporates benchmarking and knowledge management concepts with importance-performance analysis (IPA) maps. It is a simple visual tool that can provide powerful diagnostic information to executives of AEC firms by evaluating their firm's knowledge management practices, identifying their firm's comparative advantages and disadvantages with regard to each knowledge management practice, and setting priorities for managerial actions related to knowledge management practices that need improvement. A real-world case study is presented to illustrate the implementation and utility of the proposed model.Article Citation - WoS: 29Citation - Scopus: 31Evaluating the Knowledge Management Practices of Construction Firms by Using Importance-Comparative Performance Analysis Maps(American Society of Civil Engineers (ASCE), 2011) Kale, Serdar; Karaman, Erkan A.The emergence of the effective management of knowledge resources as a key factor in gaining and sustaining competitive advantage presents new challenges to construction firms. Evaluating knowledge management practices is considered one of the most important challenges facing firms in today's business environment. This paper proposes a model for evaluating the knowledge management practices of construction firms. The proposed model incorporates knowledge management concepts and multilayer perceptron (MLP) neural networks to construct an importance-comparative performance analysis (ICPA) map, a simple visual tool that can provide powerful diagnostic information to executives of construction firms. The model evaluates a firm's knowledge management practices, identifies its competitive advantages and disadvantages in each knowledge management practice, and sets priorities for managerial actions to improve knowledge management practices. A real-world case study was conducted by administering a survey to 105 construction firms operating in Turkey and is presented to illustrate the implementation and utility of the proposed model. The case study findings provided preliminary support for the validity of the proposed model.
